Promotion Terms and Conditions

These general terms and conditions for promotions apply to each and every promotion published by IVB WELLNESS LAB and on its social media channels.

Likewise, all instructions, rules, and conditions of a specific promotion form part of these general terms and conditions. In the event of a conflict between the general or specific promotions, the specific conditions of each offer shall prevail.

The general terms and conditions of use for the IVB WELLNESS LAB website, including the published terms and conditions of use and the Privacy Policy, also apply to the Promotions.

IVB WELLNESS LAB reserves the right to modify the conditions of its promotions (and any of the IVB WELLNESS LAB terms of use) at its sole discretion, which will be published on the website.

Promotion

A Promotion is understood as the right to a discount (up to the amount indicated for each promotion) on the price of an order that meets the requirements published for each promotion. Said discount is applicable to the subtotal of the amount of the food supplements.

Promotions are only valid on the IVB WELLNESS LAB website and for an order that meets the conditions of each promotion.

Promotions are subject to availability. Specifically, IVB WELLNESS LAB reserves the right to cancel a Promotion and refuse the use of a promotional code when the total value of the promotional codes already used exceeds a certain amount. Consult the specific terms of each promotion to see the amount in each case.

Promotions do not grant the right to place a specific order.

How to benefit from the promotions?

You will only be able to benefit from a Promotion for an order that meets the requirements for its use and that you place through IVB WELLNESS LAB.

Promotions can only be used at the time of placing an order that meets the requirements of each specific promotion. Under no circumstances can they be applied to an order that has already been placed.

Promotions cannot be combined for the same order. A Promotional Code cannot be used in conjunction with any other.

Promotions have no monetary value and cannot be exchanged for cash (or for benefits in kind, such as gift vouchers).

Any remaining amounts after using a Promotion cannot be transferred or refunded.

Promotions will only be valid during the indicated period and on the dates and for the products specified in each promotion. Promotions may be limited to a maximum number of discounts, vouchers, or promotional codes.

The discount amount of a Promotion is indicated in the individual requirements of each promotion.

In the event that promotions are subject to a minimum purchase amount, shipping costs are not included in that amount.

When a Promotion has been communicated via email or social media, the promotion will not be transferable, and the email address provided in the order must match the email address to which the Promotion was sent.

Cancellation, exchange, and compensation of orders with discounts.

In the case of an order with a discount:

If you cancel an order, you will not be entitled to a refund of the discount or to have the Promotion offered to you again; each promotion is exhausted the moment you consent to the purchase.

In the event of a return and refund, you will be refunded the amount you paid for the purchase, and under no circumstances will the discount amount be refunded, in whole or in part.

If you change that order, you will not be entitled to have the Discount refunded or to have the Promotion offered to you again; if the order is maintained and the only modifications are additions of products, the value of the Discount will be maintained. If, when modifying the order, you no longer meet the requirements of the Promotion, it will not be applied to you.

Rejection and cancellation

IVB WELLNESS LAB reserves the right to cancel a Promotion or to refuse the use of a Promotion if it reasonably considers that the Promotion is being used in an illegal, illicit, abusive, or fraudulent manner. Fraudulent, abusive, or improper use includes, among others, purchases made by the same person (natural or legal) through different user accounts to take advantage of the same promotion more than once.

If IVB WELLNESS LAB rejects a promotional discount presented as part of an order for any reason, it will communicate the correct order amount to you before accepting payment in order to give you the opportunity not to proceed with the order.

Limitation of liability

IVB WELLNESS LAB will not accept any liability to a customer for financial losses derived from the rejection, cancellation, or withdrawal of a Promotion by the store, nor for the non-use or the inability of a customer to use a Promotion for any reason.

Applicable law and jurisdiction

Any dispute or conflict that may arise as a result of the Promotions will be resolved in accordance with the legislation in force in Spain.

To the extent permitted by law, the parties, expressly waiving any other jurisdiction that may correspond to them, agree to submit to the jurisdiction of the Courts and Tribunals of the city of Valencia.

By participating in this Promotion, the Participant affirms that they have read and accepted these General Terms and Conditions. These Terms and Conditions are subject to modification, as provided by applicable laws and regulations. If the Promoter decides not to enforce any of the Terms and Conditions set forth herein, this will not constitute a waiver of such condition or term. If for any reason the Promotion cannot be applied as planned, or if the Promotion is corrupted and/or does not allow for its proper performance in accordance with these Terms and Conditions, due to fraud, administrative failures, or any other cause, the Promoter reserves the right, at its sole discretion, to disqualify any individual involved in such action and/or to cancel, terminate, modify, or suspend this Promotion. The Promoter and other relieved entities will have no liability to any Participant who is disqualified as a result of a review of the Promotion.

DATA PROTECTION: In accordance with current regulations on the Protection of Personal Data, as a participant, you are informed and authorize, by accepting these terms, that your data may be used by IVB WELLNESS LAB to carry out the management of the promotions. Likewise, we inform you that if you wish to exercise your rights of access, rectification, deletion, data portability, and limitation of processing regarding your data, you may contact contacto@ivbwellness.com