MuscleGuard
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Description
Una fórmula avanzada desarrollada para apoyar tus músculos y tus huesos en épocas en las que te ves obligado a reducir tu actividad física, atraviesas periodos de alta exigencia o sigues pautas de alimentación más restrictivas.
Combina 3 g de HMB de referencia clínica, 1 g de taurina, vitamina D3 y vitamina K2. Una sinergia diseñada para contribuir al funcionamiento normal de los músculos, apoyar la correcta funcionalidad de las células musculares y favorecer el mantenimiento de la salud ósea y musculoesquelética.
MuscleGuard no sustituye a la proteína ni al entrenamiento de fuerza, sino que añade un valioso soporte nutricional cuando estas medidas no pueden mantenerse de forma óptima.
Product Information
SHIPPING INFORMATION
SHIPPING
It is important that you take into account the following conditions.
1.- All orders placed before 1:00 p.m. leave our facilities that same day.
If, for example, you place an order at 5:00 PM, it will be shipped the next day.
Every time your order changes status, you'll receive an alert in your email. Additionally, once it's shipped, you'll receive a tracking number so you can know where it is and when it will be delivered.
2.- Depending on the total amount of your order and the area you are in, the shipping costs will be as summarized in the following table.
|
DESTINATION |
0 to 20€ |
+20€ |
+60€ |
+90€ |
|
PENINSULA |
3.99€ |
FREE |
FREE |
FREE |
|
BALEARICS |
5.5€ |
5.5€ |
FREE |
FREE |
|
CANARY ISLANDS, CEUTA AND MELILLA |
8.67€ |
8.67€ |
FREE |
FREE |
|
ANDORRA |
3.30€ |
FREE |
FREE |
FREE |
|
UNITED KINGDOM AND SWITZERLAND |
11.90€ |
11.90€ |
11.90€ |
FREE |
|
REST OF EUROPE* |
9.90€ |
9.90€ |
9.90€ |
FREE |
* Germany, Austria, Belgium, Croatia, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Czech Republic and Sweden (for other countries contact us )
|
DESTINATION |
0 to $35 |
+35$ |
|
|
|
USA |
$4.50 |
FREE |
|
|
INTERNATIONAL SHIPPING
If your order is destined for a country outside the European Union (Switzerland or the United Kingdom), shipping may be subject to duties, taxes, or other charges due to local and/or customs laws. We will ship your package using the Incoterm DAP (Delivered at Place), which means IVB will be responsible for delivery but will not be responsible for any customs fees or local taxes.
The person to whom the order is addressed will be responsible for all customs costs associated with the import of the products (even if they refuse the order). Please make sure they are aware of this if you are sending products to someone outside the European Union.
It is also possible that, for customs reasons, the order may be delayed.
RETURNS
Our warehouse has a security system that monitors the preparation of each and every order. This allows us to verify, in case of any issues, which product was not shipped to you or which was shipped incorrectly. In addition to being a tool for improvement, it also helps us control potential customer fraud.
The customer will be responsible for the return shipping costs, unless the return is a result of an error on the part of IVB WELLNESS LAB in sending the wrong or defective product.
In case of errors in shipments, following the advice of the authorities due to the current situation caused by the pandemic, the customer will choose the option that best suits them:
1.- A refund of the product amount to the same account in which you placed your order, applying any discounts if applicable.
2. A replacement item will be included in the next shipment, along with a small refund for the issue. When placing your new order, please inform us of the previous issue through our available communication channels.
3.- If the incorrect product(s) sent exceed 10 euros, a return shipment will be made.
4.- Products that have been opened or unsealed, regardless of whether they have been consumed or not, will not be eligible for return.
If you wish to return a product(s), please note:
If the product you wish to return was purchased through a promotional campaign, you will be refunded the promotional price, not the original price. All items must be unopened, undamaged, and in perfect condition.
We will not accept returns of products that have already been opened, damaged (regardless of whether they have been poorly protected by the customer or due to poor practices by the carrier) or without their original packaging.
REFUNDS
Refunds will be processed following the points in the previous section, never exceeding 15 days from the receipt of the merchandise in our warehouses.
The refund will be issued using the same payment method you used: to the same card (also valid for REDSYS payments) or PayPal account. If you paid by bank transfer, you will be asked for an account number to issue the compensation.
If you prefer, you can opt to exchange the amount for a discount coupon for your next purchase.
ORDER REFUSAL
Refusing the order at the time of delivery or the inability to arrange pickup for reasons not attributable to IVB WELLNESS or the courier service will result in the loss of costs inherent to the purchase, namely: shipping costs (and the same return costs) and the cost of transport packaging and the cost of any breakages during transport.
The carrier will make two delivery attempts to the address indicated as "Delivery address." If it cannot be delivered, the order will be held for 15 days at the nearest "Delivery address" office, indicated in the tracking notifications you receive from us and/or our logistics partners via email and/or SMS. If the order is not picked up after this period, it will be returned to our facilities, acting according to the clauses stipulated in the previous paragraph.
MuscleGuard
Intended to
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