SHIPPING

It is important that you take into account the following conditions.

1.- All orders placed before 1:00 p.m. leave our facilities that same day.

If, for example, you place an order at 5:00 PM, it will be shipped the next day.

Every time your order changes status, you'll receive an alert in your email. Additionally, once it's shipped, you'll receive a tracking number so you can know where it is and when it will be delivered.

2.- Depending on the total amount of your order and the area you are in, the shipping costs will be as summarized in the following table.

* Germany, Austria, Belgium, Croatia, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Czech Republic and Sweden (for other countries contact us )

INTERNATIONAL SHIPPING

If your order is destined for a country outside the European Union (Switzerland or the United Kingdom), shipping may be subject to duties, taxes, or other charges due to local and/or customs laws. We will ship your package using the Incoterm DAP (Delivered at Place), which means IVB will be responsible for delivery but will not be responsible for any customs fees or local taxes.

The person to whom the order is addressed will be responsible for all customs costs associated with the import of the products (even if they refuse the order). Please make sure they are aware of this if you are sending products to someone outside the European Union.

It is also possible that, for customs reasons, the order may be delayed.